Ordering and Returns Simplified

Placing Orders: Explore our web store and effortlessly select your desired products. Complete your purchase securely at checkout using credit cards (Visa, MasterCard, American Express), PayPal, or Amazon Account. Alternative payment methods like bank transfer or deferred payment are also available upon request. Orders are promptly processed, with delivery typically taking 3 to 5 days. Stay updated on your order's progress through our web page.

Return Policy: Should you wish to return a product, you have a 30-day window from the date of purchase. Upon return approval, kindly send the products back in their original packaging, inclusive of all accessories. Upon receipt of the products in good condition, a 100% refund will be processed to your original payment source. After 30 days, returns are not accepted, but warranty terms still apply.

Warranty Coverage: Enjoy peace of mind with our 1-year warranty on all devices, unless otherwise stated at the time of purchase. This warranty guards against defects originating from delivery. For full equipment or software replacement, we've got you covered—exceptions being damages caused by misuse, accidents, unauthorized repairs, or alterations. Cables and electrodes, integral yet delicate accessories, hold a 90-day limited warranty due to normal wear and tear. In the event of replacement, we ensure a seamless process by requesting the item be sent back for repair or replacement shipment.